CricHeroes Pvt. Ltd. (“CricHeroes”) allows you to access certain premium features or content in exchange for a one-time or recurring fee, as applicable (each a “Paid Service” and collectively the “Paid Services”). Your transactions and any other use of the Paid Services are subject to these CricHeroes Paid Terms of Service (“Paid Service Terms”). By using a Paid Service, you agree to (1) these Paid Service Terms; and (2) CricHeroes’ Terms of Service, Privacy Policy, and Rules, and all other terms and conditions that generally apply to the CricHeroes App and Website (all of these together are the “Terms”). Please read the Terms carefully. If you don’t understand them, or don’t accept any part of them, then you’re not allowed to use the Paid Services.

Fees

Fees for the Paid Services are one time payments. The term may be monthly, quarterly or annual, as described in the course the of transaction. Your access (to paid services) begins upon payment of fees.

Payment

CricHeroes accepts payment via the current payment method indicated at time of purchase, which may include mobile wallets, and any other form of payment that we make available to you from time to time. You agree to abide by any relevant Terms of Service or other legal agreement whether with CricHeroes, PayTM, or another third party, that governs your use of a given payment processing method. Prices for Paid Services may change at any time, and CricHeroes does not provide price protection or refunds in the event of a price reduction or promotional offering. You agree to pay for any Paid Services that you order (except during a free trial period). CricHeroes will charge your mobile wallet, or other form of payment for the price listed on the relevant Paid Services offer, along with any additional amounts relating to applicable taxes, bank fees and currency fluctuations. If you purchase any automatically renewing subscriptions, you agree that CricHeroes will charge the payment method on file on the first day of each billing period for the relevant subscription, and if the payment method on file becomes invalid due to an expired credit card or other similar reason and we are unable to charge you on the next billing period, CricHeroes reserves the right to immediately revoke your access to any Paid Services you have ordered until you update your payment method. If you fail to update your payment method within a reasonable amount of time, CricHeroes may cancel your paid access.

Taxes

If CricHeroes is required to collect or pay any taxes in connection with your purchase of Paid Services, such taxes will be charged to you at the time of each purchase transaction or other appropriate time as applicable. Additionally, if required by law, you are responsible for reporting and paying certain taxes in connection with your purchase and use of Paid Services. Such taxes may include GST, duties, customs fees, or other taxes (other than income tax), along with any related penalties or interest, as applicable to your purchase or country of purchase.

Cancellations and Refunds

You can cancel your Paid Services at any time. If you purchase a subscription to Paid Services that automatically renews, you may cancel the subscription any time before the end of the current billing period and the cancellation will take effect on the next billing period, except as otherwise communicated to you by CricHeroes. You will retain access to the Paid Service from the time you cancel until the start of the next billing period, and will not receive a refund or credit for any remaining days in your current billing period. Subscription fees paid are final and nonrefundable, unless otherwise determined by the CricHeroes. If CricHeroes reasonably determines that a user has violated these Paid Services Terms, CricHeroes may immediately terminate the subscription and the user’s access to Paid Services without notice and without refund. Refund requests should be directed to abhishek@cricheroes.in.

Free Trials

CricHeroes may offer free trials to new Paid Service subscribers. If you initiate a subscription to a Paid Service through a free trial offer, you will receive free access to such Paid Service for the duration of the free trial period. At the end of the applicable free trial period, you will be charged the price of the subscription and will continue to be charged until you cancel your subscription. To avoid any charges, you must cancel before the end of the free trial period.

License

Your use of the Paid Services must be only for personal, non-commercial use. You agree not to use any Paid Service, in whole or in part in connection with any public presentation even if no fee is charged (except where such use would not constitute a copyright infringement). You are receiving a non-exclusive license to access the Paid Services and all rights, title and interest in the Paid Services (including any content offered through the Paid Services) not expressly granted to you in these Terms are reserved by CricHeroes and its licensors. If CricHeroes reasonably determines that you violated any part of the Paid Service Terms, your rights under this Section will immediately terminate and CricHeroes may terminate your access to the Paid Services and/or your CricHeroes account without notice and without refund to you.

Restrictions

When you use the Paid Services, you may not (or attempt to):

  • use any part of the Paid Services in an illegal manner or for an illegal purpose;
  • share your CricHeroes account password with someone else to allow them to access any part of the Paid Services that such person did not order;
  • copy, sell, rent, or sublicense the Paid Services to any third party;
  • circumvent, reverse-engineer, modify, disable, or otherwise tamper with any security technology that CricHeroes or any third-party uses to protect the Paid Services or encourage or help anyone else to do so;
  • access the Paid Service other than by means authorised by CricHeroes; or
  • remove any legal notices or labels on Paid Services;
  • present any false, inaccurate or misleading information in an effort to misrepresent your location or place of residence, and you will not attempt to circumvent any restrictions on access to or availability of the Paid Services or content available within the Paid Services;

Changes or Discontinuation of Paid Services

CricHeroes reserves the right to change the availability of Paid Services. In addition, we reserve the right to modify, suspend, or discontinue any Paid Service with or without notice to you and we will not be liable to you or any third party for any such modifications, suspension, or termination.

Changes to the Paid Service Terms

We may change these Paid Service Terms from time to time. If you refuse to accept the updated Paid Service Terms then CricHeroes reserves its right to discontinue your use of the Paid Services.

Communications

By using the Paid Services, you consent to receiving communications from us including marketing communications such as newsletters about CricHeroes features and content, special offers, promotional announcements, and customer surveys, to your registered mobile number or via other methods. We don’t SPAM. We are cricketers just like you.

The Paid Services are being provided by CricHeroes Pvt. Ltd. You can reach us by mail at:

CricHeroes Pvt. Ltd.
2nd Floor, Digicorp House,
Nr. Kashiram Hall,
Ambawadi,
Ahmedabad - 380015,
Gujarat, India.
Attn: CricHeroes Paid Services
Or by email at: abhishek@cricheroes.in

If you have questions or feedback about Paid Services, please send it to the email address above.

You agree that you are solely responsible for (and that CricHeroes has no responsibility to you for) your use of any Paid Service, any breach of your obligations under the Paid Service Terms, and for the consequences (including loss or damage of any kind which CricHeroes may suffer) of any such breach.

You acknowledge and agree that you are responsible for paying all fees in a timely manner and for providing us with a valid mobile wallet or other form of payment acceptable to CricHeroes.

You acknowledge that your online acceptance of these or any other terms constitute a binding agreement between you and CricHeroes and signify your intent to be bound to such online acceptances. Subject to applicable laws, in no event will CricHeroes’ liability for any and all causes of action brought by you or any agent of yours arising from or related to the services exceed the payments actually received and retained by CricHeroes from you for the Paid Services.

Unless not permitted by applicable law, you acknowledge and agree that that these Paid Service Terms, your transaction for the Paid Service, and your relationship with CricHeroes under these Paid Service Terms shall be governed by the laws of the Ahmedabad Jurisdiction, without respect to its conflict of laws principles, and any claim or dispute that arises in whole or in part from your use of the CricHeroes Services, including the Paid Services, will be decided exclusively by a court of competent jurisdiction located in Ahmedabad, Gujarat.